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FAQ 


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How is iSelector different from other Internet players?

iSelector is a Personal Online Player that streams a unique program to each listener. It is the world's first interactive player.

 

What does iSelector do?

Listeners can: "Skip", "Rest", "Play More" or "Play Less" the songs or artists on Personal Player. Each listener hears a unique stream or playlist of songs that has been customized to their tastes.

 

How does iSelector know what the listener likes?

iSelector creates a history for each listener. So, when they return to the player, their previous choices are remembered. This will affect how the programming will be created for them.

 

Do I need a special license to operate iSelector on my Web site?

Yes, In the USA, one needs to have a specific agreement with each record company in order to comply with the DMCA (Digital Millennium Copyright Act). Outside of the US, please consult your local RCS office for advice on how to proceed.

 

What role does my Selector scheduler play in the iSelector process?

The iSelector system uses the songs, rules and basic clocks from your station's Selector database. This creates the baseline playlist library that every listener will get before they interact with the player. Stations simply upload their Selector backup to RCS.

 

May I sell the banners underneath the player?

Yes, that is why they are there. Each banner can have its own click-through URL to send your listeners directly to the client's Web site. Above the banner, you will see a forward and backward button. Click "Show Previous Banner" or "Show Next Banner" to cycle through each of the banners. You can click on any banner to launch the relevant website.

 

Can I have a custom player to better reflect my brand?

Yes, RCS will work with your graphics team or advertising agency to construct the perfect player for your logo and colors. The functionality will remain the same, but your unique player will reinforce the image of your station or brand.

 

What's the difference between "Skip" and "Rest"?

"Skip" just skips the song for this listening session. If the listener skips a song, they are only skipping it for now.

If the listener "Rests" a song, it will not be heard on the player for 30 days. If the listener Rests a song a second time, it will not play again for 60 days.

NOTE: The "Activate" button is next to your listener's name. They click this button to reactivate resting songs/artists.

 

How do they get information on the artist that's playing?

If the word "ARTIST" is lit above the artist display area, then click on the word "ARTIST" to be taken to the official website provided by the record label.

 

Can the player help our customers buy songs?

Yes, clicking the CD cover takes your listeners to a website to buy the CD. Once there, the listener will get a description of the CD, followed by a track listing. When they click the artist's name, they will get a list of all available CDs by the artist and a biography.

 

What if they like the SONG that's playing?

To hear a song more often, they click the plus (+) button under the song title. A plus sign will appear next to the word "title" indicating the amount you have boosted play of this song, such as +1, +2, etc., up to a maximum of +9. The next time the song plays, they can boost it even more by clicking the button again.

 

What if the listener likes the ARTIST that's playing?

Similar to songs, they click the plus sign (+) below the artist name. A plus sign will appear next to the heading "Artist" indicating the amount they have boosted play of this song, such as +1, +2, etc, up to a maximum of +9. The next time the artist plays, they can boost it even more by clicking the button again.

To hear songs not as well known by this artist, they click the "Deep Cuts" green light below the artist name.

 

If they request Deep Cuts from an artist, will they hear any of those cuts immediately?

No, The iSelector Internet service is not an on-demand jukebox. After an artist plays, it will be at least an hour before they will hear another song from that same artist.

 

What does it mean when the green light under the title is on?

The green light means the song playing is a Deep Cut. Deep cut means the song is not as well known as other songs by this artist.

 

What if they don't like the SONG that's playing?

They can either click the minus (-) button to play the song less often, or the rest (x) button which will rest the song for 30 days. If a user rests a song again, it is removed for 60 days.

NOTE: To the left of the username on the player, there is an "Activate Songs/Artists" button. This button will open a window to reactivate resting songs and artists.

 

What if a listener doesn't like the ARTIST that's playing?

The listener can click the "Skip" button. If they want to hear all songs by the artist, less often than played, click the "Play This Artist Less Often" button. The next time the artist plays, they can cut it even more by clicking the button again. If a listener doesn't want to hear any songs by that artist for 30 days (60 days on subsequent rests), they can click the "Rest This Artist" button. The player will skip the song and advance to the next event.

 

What are the +/- numbers near the title and artist (ex: -1 or +2)?

This means you previously boosted (+1 to +9) or reduce (-1 to -9) the play of the song or artist. You can increment this number by one each time the song/artist plays.

The higher the positive number, the more frequently the song/artist will play. The lower the negative number, the less often it will play. If the amount is zero, no indication will appear.

 

What does the "Flavor" drop down box under the user's name do?

You may provide different "flavors" of your station format if you like. Listeners click  the drop-down list to select one of these flavors. iSelector creates these format variations from your main database, potentially pulling music from alternate categories or altering the rules and filters used for the main channel. Flavors can be created for musical sub-genres, Christmas music, or any other music flow your database can supply.

 

What does the HISTORY button do?

It displays the last 20 songs your listener played.

 

How do they see the CD title?

Put the mouse cursor over the CD cover. The CD title will appear in about one second.

 

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